|     |      |     |

Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team

System Requirements

Platforms, Operating Systems, Hosting site information

Operating System/ApplicationWeb hosted solution using Windows 2012 server. ASP.NET application; SQL Server 2012.
Workstation RequirementsJavaScript enabled browser. Cookies enabled. IE 11 and most recent versions of Safari, Chrome, or Firefox accepted; Screen resolution minimum of 1024 x 768. Workstation must add https://www.cbisaonline.com as a “trusted site” to correctly view reports.
Web Hosting Site & CertificationsHosting site is Security Metrics certified; BBB member; Microsoft Gold Certified Partner.
Security and Disaster PreparednessGeotrust SSL certificate using 256 bit encryption; nightly backups with a seven day retention; backups are stored off site; the data center offers complete redundancy in power, HVAC, fire suppression, network connectivity, and security; Tipping Point intrusion detection.
Program and OS UpgradesHandled by Lyon Software. Program upgrades will be handled after normal business hours to insure as little down time as possible.