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Customer Support is our Top Priority

Click Here for our official statement regarding the Log4j security issue.

Lyon Software continues to operate in a fully-remote capacity.
For fastest response to your questions, please use the following email addresses:

Additional Ways to Contact Support

Lyon Software is committed to offering top level customer support to all of our clients. Our Help Desk is open Monday through Friday from 9am-5pm Eastern. You may call our support line at (419) 885-4593 or use the form on our contact page to submit a question.

Please check CBISA System Requirements here

Clients can access all other support materials (Instructional PowerPoint Presentations, User Guides, Data Entry Forms, etc) from the Support Center link located in the upper right corner of your CBISA Login page.