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Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team


For Customer Support

Lyon Software is committed to offering top level customer support to all of our clients. Our Help Desk is open from 9:00 a.m. to 5:00 p.m. Monday through Friday (EST). You may call our support line at (419) 885-4593 or email your questions from our contact page.

Please check System Requirements (click here)-Thank you

Clients can access all other support materials (Instructional PowerPoint Presentations, User Guides, Data Entry Forms) from the Support Center located in “What’s New” on your CBISA Login page.