Customer Support is our Top Priority
Lyon Software continues to operate in a fully-remote capacity.
For fastest response to your questions, please use the following email addresses:
- Customer Support for CBISA: support@lyonsoftware.com
- CBISA Training or Invoices: dzeman@lyonsoftware.com
- Purchasing New or Additional CBISA licenses: byounts@cbisa.com
- Questions on What Counts as Community Benefit: thackensmith@lyonsoftware.com
- Accounts Payable and Receivable: jbabiuch@lyonsoftware.com
Additional Ways to Contact Support
Lyon Software is committed to offering top level customer support to all of our clients. Our Help Desk is open Monday through Friday from 9am-5pm Eastern. You may call our support line at (419) 885-4593 or use the form on our contact page to submit a question.
Please check CBISA System Requirements here
Clients can access all other support materials (Instructional PowerPoint Presentations, User Guides, Data Entry Forms) from the Support Center located in “What’s New” on your CBISA Login page.