Customer Support is our Top Priority
Click Here for our official statement regarding the Log4j security issue.
Lyon Software continues to operate in a fully-remote capacity.
For fastest response to your questions, please use the following email addresses:
- Customer Support for CBISA: support@lyonsoftware.com
- CBISA Training or Invoices: dzeman@lyonsoftware.com
- Purchasing New or Additional CBISA licenses: byounts@cbisa.com
- Questions on What Counts as Community Benefit: thackensmith@lyonsoftware.com
- Accounts Payable and Receivable: jbabiuch@lyonsoftware.com
Additional Ways to Contact Support
Lyon Software is committed to offering top level customer support to all of our clients. We are here Monday – Friday from 9am to 5pm to answer your questions. For fastest service, please use the Contact Support link (also in the sidebar) to submit your questions. You can also leave us a message at (419) 885-4593 and we’ll respond within 1 business day.
Please check CBISA System Requirements here
Clients can access all other support materials (Instructional PowerPoint Presentations, User Guides, Data Entry Forms, etc) from the Support Center link located in the upper right corner of your CBISA Login page.