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Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team

Senior Living

What is Social Accountability?

Social accountability (community benefit) programs or activities provide treatment and/or promote health and healing as a response to identified community needs.

Your Social Accountability programs are “a measure of an organization’s commitment to its mission, its stakeholders and the greater community; demonstrates fulfillment of the requirements and expectations of tax-exempt organizations.” – Social Accountability Study conducted by LeadingAge, Holleran, and Lyon Software

Telling the social accountability story is more important than ever

  • Justifies tax-exemption in a time of fiscal constraint
  • Helps support philanthropy
  • Helps build staff, board support
  • Tell your story every year, every day – Julie Trocchio, Catholic Health Association

For more information on Social Accountability visit LeadingAge and Catholic Health Association’s websites