|     |      |     |

Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team


Lyon Software’s Community Benefit Inventory for Social Accountability (CBISA™) is a comprehensive way for organizations to measure their impact on the communities they serve.

Features of CBISA include:


Keep track of your collaborators with Partnerships

  • Who are they?
  • What are they interested in?
  • What programs are they already involved in?

Make the Most of the partnerships you already have.

Track your many Community Benefit Programs

  • Keep track of the who, what, where and why
  • Persons served, expenses and offsetting revenue


Financial Services House all of your big numbers

  • Financial Assistance
  • Medicaid/Other Means tested programs
  • IRS Medicare and Bad Debt
  • Questions to Part I, III, & VI
  • Joint Ventures

Tell the REST of your story with Narratives

  • All of your stories in ONE centralized location
  • Organize by subjects you create
  • Link to Needs,Partnerships, Programs & Outcomes

Evaluate how well you are doing with Outcomes



  • Specific indicators
  • Measurable Results
  • Anecdotal Results

Outcomes get linked to Needs, Partnerships, Programs and Narratives


CBISA currently focuses on three types of non-profit organizations:

    1. Healthcare
    2. Senior Living
    3. Higher Education

We know your contributions to the community go far beyond primary services. You impact your community’s health and quality of life in so many ways.

We are available from 9:00 am to 5:00 pm EST, Monday through Friday for free webcast demos. Request Software Demo (click here) Call (419) 882-7184 or via email at byounts@lyonsoftware.com to schedule.