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Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team

CBISA™ for Healthcare

takes your community benefit reporting to the next level.
Along with all of the compliance data modules,
you will have the opportunity to track and report your identified significant needs.
Data collected in the Needs module will also help you create an
outstanding implementation strategy. However,
it’s not just about the identified needs. CBISA™
will help you to record and report your organization’s goals and track the
progress toward meeting those goals with indicators and quantifiable measurements.
Link records together through the Relationship Manager and run comprehensive reports. One software does it all!

Features of CBISA™ for Healthcare include:


It all begins with Community Needs

  • Upload or enter identified community needs
  • Prioritize the needs
  • Record plans to meet the needs; evaluate impact
  • Track significant changes in the need status


List your organization’s Goals

  • Internal (organizational) or external (community-wide) goals
  • System goals promote consistency among related facilities


Keep track of collaborators with Partnerships

  • Who are they?
  • What are their interests?
  • What programs are they already involved in?

Programs & Statistics

Track Community Benefit Programs & Statistics

  • Keep track of who, what, where and why
  • Report hours, persons served, expenses and revenues


  • Financial Assistance
  • Medicaid and Other Means-tested programs
  • IRS Medicare and Bad Debt
  • IRS 990H Questions for Part I, III and VI
  • Joint Ventures


Measure progress with Indicators

  • Build and track indicators
  • Record quantifiable or anecdotal baseline, target and actual measurements
  • Report your organization’s impact in the community

Narratives & Outcomes

Tell the rest of the story with Narratives

  • All of your stories in one centralized location
  • Organize by subject

Record your Outcomes

  • What is your impact?
  • Are you making a difference?

Relationship Manager

Link it together with the Relationship Manager

  • Link Needs, Goals, Partnerships, Programs, Indicators, Outcomes and Narratives
  • Run comprehensive reports showing data and linkages

We welcome the opportunity to share more with you about how CBISA can help you with your community benefit reporting initiatives. You can schedule a brief 20 minute call to learn more here.