|     |      |     |

Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team

Outgoing Calls for Patients

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #12231

    Posted by: Peggy Rost, The University of Vermont Medical Center

    Date: November 16, 2016 3:27 PM

    Hi, All,
    Our organization provides free outgoing calls for patients. Is this standard of care, or something that can be counted as community benefit? Thanks for your insight!


    Response: Katie Heinzen, Phillips County Hospital
    Date: November 17, 2016 9:26 AM
    Because it is a service that is only available to your patients, it doesn’t count. It isn’t something that is available to the entire community.


    Response: Jo Anne Leslie, Henry Ford Health System
    Date: November 17, 2016 11:31 AM
    Hello Margaret,
    I think your first statement “calls for patients”…says it all. This is a service that you offer your Patients, not the general public, so I would not count it. It sounds like you have made this a “standard of care” at your organization, like many others have.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘CBISA Community™ Archive’ is closed to new topics and replies.