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Attention CBISA Users:

Due to the Coronavirus outbreak, Lyon Software will be operating at full capacity, but our employees will be working remotely from home until further notice. For fastest responses to the following topics of inquiry, please use the following email addresses:

For all other inquires, please leave a detailed voicemail with return contact information at 419-882-7184, and your call will be returned within 1 business day.

Best Wishes,
Lyon Software Management Team

Community Benefit Consultant

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    Posted by: Tim Curley, Community and Government Relations

    Date: March 16, 2015 2:32 PM

    Hello all,
    Tim Curley with Valley Children’s has been having technical difficulties posting to the CBISA Community, so I am sending this post on his behalf. See below.

    Jody Branham
    CBISA Community Administrator
    “Valley Children’s Healthcare in Madera, CA is interested in working with a consultant to help determine which health system activities count as a community benefit. Has anyone engaged a consultant for this purpose and if so, can you share the following info with me?
    1. Name and contact info for the consultant.
    2. Copy of the RFP the hospital issued to prospective consultants and/or copy of the agreement with the consultant chosen. Re the latter, I am most interested in seeing how the hospital defined the purpose of the agreement and the scope of work. ________________________________________________________________________________________________________________________________________________________________________________

    Response: David A. Rupprecht, St John Providence Community Health
    Date: March 16, 2015 4:35 PM
    Tim,

    Here is a link to a good resource surrounding Community Benefit: http://www.chausa.org/communitybenefit/community-benefit The CHA has done a voluminous amount of work in this area and I urge you to contact Julie Trocchio with CHA. She is copied on this communication.

    Julie: you immediately popped into my head for this request. Julie Trocchio with the Catholic Health Association may best be suited to lead you to a consultant who may be interested in assisting you. Julie: Is Patsy still consulting? Thank you for assisting.
    _________________________________________________________________________________________________________________________________________________________________________

    Response: Jody Branham, Lyon Software

    Date: March 16, 2015 5:05 PM

    Tim,
    Lyon Software has some recommended consultants as well. Their information can be found here on our webpage:

    Healthcare Resources


    __________________________________________________________________________________________________________________________________________________________________________
    Response: Lisa Kelly, St. Mary Medical Center
    Date: March 16, 2015 4:45 PM
    We had Keith Hearle, Verite Consulting, who came in did a full community benefit audit. It included line by line review of all programs in CBISA, review of our financial assistance policies, web info, and billing practices. It was very worthwhile!
    __________________________________________________________________________________________________________________________________________________________________________
    Response: Laura Sessum, SRHS
    Date: March 17, 2015 9:46 AM
    Patsy Matheny has been our consultant for several years and we have been most pleased. She’s knowledgeable, detailed, and helps to keep us calm when our heads are spinning 
    __________________________________________________________________________________________________________________________________________________________________________
    Posted by: Caron Lanouette, Community Benefit Consulting, LLC
    Date: March 20, 2015 3:30 PM
    Christiana Care has been working with Caron Lanouette for the past several years. She is very knowledgeable about community benefit, has a great understanding of the IRS Regs and is very proactive in helping me lead this effort. We are a large healthcare system and I have relied heavily on her expertise along this journey. ________________________________________________________________________________________________________________________________________________________________________________

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