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Our office is closed on Thanksgiving (11/23/2017) and Friday (11/24/2017). We will be open on Monday (11/27/2017), regular hours.

Privacy Policy

Lyon Software Privacy Policy (“Lyon”) respects the privacy of its online visitors and users of its products. Lyon recognizes the importance of protecting any information collected from users and has adopted this privacy policy that guides how Lyon gathers, stores, and uses information from the use of Lyon products and online sites by users.

This policy is current as of its last revision date. However, please note that this policy may be amended from time to time to reflect changes and additions to the privacy policy. Please check back for the most current version before relying on any of the provisions in this privacy policy.

Collection and Use of Information – Policy

By using Lyon’s online sites and products, users agree that Lyon may collect Aggregate Information, Nonidentifiable User Information, and Identifiable User Information, as defined below. Lyon may share Aggregate Information and Nonidentifiable User Information with other parties. Lyon shall not share Identifiable User Information with other parties, except as described in the policy below.

“Aggregate Information” is information that describes the habits, usage patterns, and demographics of users as a group but does not describe or reveal the identity of any particular user. Lyon may use this information for any purpose.

“Nonidentifiable User Information” is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that allows identification of any user. Lyon may use this information to improve Lyon’s products and online sites, for internal marketing studies, or simply to collect demographic information about Lyon’s users.

“Identifiable User Information” consists of a user’s company name, contact person, e-mail address, physical address, or other data about the user that enables the recipient to identify the user.

Except in the cases described below, Lyon will not share Identifiable User Information with any third party unless the user agrees to such disclosure in advance. While Lyon collects Identifiable User Information on a voluntary basis, for certain products and online sites, Lyon’s collection of Identifiable User Information may be a requirement for access to the product or site. Lyon may use contact information provided by users to send information about Lyon, including news about product updates, training events, and other promotional materials. Lyon may allow third parties performing services under contract with Lyon to access Identifiable User Information but such access shall only be to the extent necessary to provide those services. In those instances, the third party will be bound by the terms of this privacy policy. Lyon may release Identifiable User Information to comply with court orders or laws that require us to disclose such information.

No Information on Individuals.

Lyon’s online sites and products are designed for the use of health care organizations, not individuals. Lyon does not collect data on individuals. By using Lyon’s online sites and products, users agree not to enter data that would permit one to specifically identify any individual (except as a contact person for an organization), or anything that may constitute “protected health information” under the Health Insurance Portability, Accountability and Accessibility Act of 1996, as amended (“HIPAA”), or may be otherwise restricted under applicable law.

Cookies and Other Information on a User’s Machine

Cookies are bits of electronic information that can be transferred to a user’s hard drive to customize a person’s usage of a product or online site, keep records of a user’s access to an online site or product, or store information needed by the user on a regular basis. Use of cookies is typically associated with websites. Lyon may use cookies in connection with access to Lyon’s services, bug reporting, and other purposes related to the operation and improvement of Lyon’s products and services.

Storage and Security of Information

Identifiable User Information will be processed and stored by Lyon in databases hosted in the United States. Lyon has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.

Corrections, Updates and Removal of Information
If you are concerned about the accuracy of information maintained by Lyon, if you do not want to receive promotional e-mail communications from Lyon, or if you would like your personal information removed from Lyon’s records, please contact us by e-mailing info@lyonsoftware.com.

Contacting Lyon
If you have any questions about this privacy statement, or the privacy practices of Lyon, please contact us by e-mailing info@lyonsoftware.com.

 

Revision Date: March 23, 2007